Terms & Conditions
Last updated: 3 September 2026
1. Introduction
Welcome to the Balance Health Centre website. These Terms & Conditions govern your use of our website and the booking of appointments and services with us. By accessing our site or booking a treatment, you agree to these terms.
2. Appointments & Cancellations
Appointments can be booked online, by phone, or in person. We ask that you provide at least 24 hours' notice if you need to cancel or reschedule. Cancellations made with less than 24 hours' notice may be charged at the full appointment rate.
3. Health Information
You agree to provide accurate and complete health information before receiving treatment. Our practitioners will use this information to assess your suitability for care. If you have any concerns, please discuss them with us before your appointment.
4. Treatment Risks
All treatments carry some degree of risk. Our practitioners will explain any relevant risks before treatment begins. By proceeding, you acknowledge that you have had the opportunity to ask questions and that you consent to treatment.
5. Fees & Payment
Fees for treatments are displayed on our website and may be updated from time to time. Payment is due at the time of booking or on the day of treatment, unless otherwise agreed in writing.
6. Website Use
You may use our website for lawful purposes only. You must not misuse the site by introducing viruses, attempting to gain unauthorised access, or interfering with its normal operation.
7. Limitation of Liability
Balance Health Centre is not liable for any indirect, incidental, or consequential loss arising from your use of the website or our services, except where such liability cannot be excluded by law.
8. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page, and continued use of our services constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact Balance Health Centre directly through the details on our website.